Background: The majority of dementia patients exhibit behavior and psychological symptoms of dementia (BPSD). It is extremely painful for both patients and caregivers. Following the COVID-19 epidemic, it is necessary to strike a balance between social distance and isolation, because the loneliness created by quarantine can have harmful psychological implications, particularly for the elderly. BPSD patients and carers require greater health services in the setting of a pandemic. Telemedicine has the potential to lessen the likelihood of unfavorable outcomes in mental health treatment. We hope to highlight how BPSD does not worsen in patients during the pandemic and how telemedicine can be a significant option in the current scenario in this post.
Case illustration: The older woman aged 76 years, came to the psychiatric polyclinic at RSUD Dr. Soetomo with complaints that he often forgets for 2 years, counting money over and over again, and is angry if not given money, but if given money the patient will distribute it to neighbors, and some will be spent. Patients often talk slurred, talk to themselves, talk dirty, and do violence, such as hitting and throwing things. During the COVID-19 pandemic, the family did not bring patients for control to the hospital. The family came to Poly to collect medicine. When the family arrived, the doctor communicated with the patient via video call.
Conclusion: The use of telemedicine allows patients and caregivers to get access to mental health services easily.